Double-click the GlobalProtect.pkg installer and click Next to run through the installer to install the software on the computer. It will usually be in the downloads folder (or other folder as specified by your web browser). Find the GlobalProtect.pkg installer on your computer. Requests generate a Ticket which will be worked in order received and urgency by IT Employees with the knowledge and permissions to assist with the request.įor immediate assistance please review the Contact IT page for the appropriate support group. Download the software for your computer: GlobalProtect VPN for Mac. The GlobalProtect icon will turn blue, and it will state Connected.įor common GlobalProtect issues and troubleshooting, please visit the following article: GlobalProtect Troubleshootingįor additional support, requests may be submitted anytime using the appropriate Request Support form.This indicates that you have been signed-in successfully to GlobalProtect. Your browser will redirect you to this Authentication Complete page.If that is the case, click the Open GlobalProtect button. Your browser may ask you to open GlobalProtect.
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